• RTM Games Week
  • Dreamhack
  • HP OMEN
  • Monster Energy
DreamHack Rotterdam | 16 - 18 October 2020 | Ahoy

FAQ

This page is under constant construction. If you have a question and the answer is not on this page yet,  please send an email to: info@rotterdamgamesweek.com.

General
  • Where can I buy tickets?

    Starting April 16th can be purchased here.

  • How can I contact the organization?

    Just sent an e-mail to info@rtmgamesweek.com.

    For press and media related questions please mail media@rtmgamesweek.com.

  • Is there a minimum age?

    DreamHack Rotterdam and RTM Games Week are for all ages, but if you are under 12 years of age, guidance from a parent of a caregiver is mandatory. Some stands and tournaments have their own access policies, depending on age restrictions. So check the PEGI ratings of your favorite game if you are 15 years old or younger.

  • Am I allowed to make photos or videos?

    The use of professional equipment is only permitted for members of the press with a media accreditation. Using small cameras or your mobile phones for photos and videos is no problem, but professional gear, with lenses that can be unscrewed, is not allowed.

  • Have you found the item I've lost during my visit to Ahoy?

    Lost items are kept and stored in the security booth at the entrance for a limited period of time. Please contact 0031 10 293 3124, to inform if your lost item has been found.

  • What are the opening times of Dreamhack Rotterdam 2020?

    Good question! We have several:

     

    General access:

    Friday: 10.00 - 18.00 hours

    Saturday and Sunday: 10.00 - 18.00 hours

     

    Early access: one hour prior to general access.

     

    LAN: Friday 18.00 hrs - Sunday 18.00 hrs (open for build up on Friday during general access hours)

     

    Tournaments: the exact schedule is not known yet, but should matches take more time and finish after closing hours, the tournaments will not close for spectators.

  • I have a day ticket, can I visit all esports tournaments?

    Yes! A day ticket provides acces to all esports tournaments, but for example also to the Gaming Expo, the Stream Studio and the Entertainment stages. In fact, the only thing you can't do is join the LAN and the Brawlhalla esports tournament.

LAN
  • How does the seating system of the LAN work?

    A seatmap will be released at a later time and ticket holders will be notified and give the option to select a seat.

  • How many computers can I bring?

    You can bring one computer for your own designated spot at the LAN.

  • Can I choose my own spot at the LAN?

    Leading up to the event a seatmap will be released which can be used to select a spot.

  • I am going to the LAN, where can I rest?
    There will be a LAN relax area at DreamHack Rotterdam, take your air mattress and sleeping bag and you can chill when you're done with gaming.
Accessibility
  • How long does it take to reach Ahoy from ... ?

    Rotterdam Ahoy is easy to reach.

     

    From abroad

    An hour by car and only 24 minutes by high-speed rail lies national airport Schiphol Amsterdam Airport. In addition and considered as a very pleasant alternative, Rotterdam has its own international airport: Rotterdam The Hague Airport, with some 40 international - often European - destinations.

     

    From the city center of Rotterdam

    By subway it takes only 10 minutes to reach Ahoy. By bike or by car it will take you around 15 to 20 minutes.

     

    By car

    Taking the Ring Rotterdam Zuid (A15) highway, following the sign to Rotterdam-Zuid and Ahoy. Further information on transport can be found here

     

    By public transport

    Metro lines D and E and a large number of buslines stop at 'Zuidplein' at less than five minutes walking distance from Rotterdam Ahoy.

    For the latest public transport information, refer to the websites of the Dutch Railways, de RET Rotterdam and the general public transportations overview.

Esports
  • Which esports tournaments take place at DreamHack Rotterdam?

    So far DreamHack Open (CS:GO) and Brawlhalla have been confirmed. More information regarding tournaments will be announced when it is confirmed.