FAQ

Starting April 16th can be purchased here.

Just sent an e-mail to info@rtmgamesweek.com.

For press and media related questions please mail media@rtmgamesweek.com.

DreamHack Rotterdam and RTM Games Week are for all ages, but if you are under 12 years of age, guidance from a parent of a caregiver is mandatory. Some stands and tournaments have their own access policies, depending on age restrictions. So check the PEGI ratings of your favorite game if you are 15 years old or younger.

The use of professional equipment is only permitted for members of the press with a media accreditation. Using small cameras or your mobile phones for photos and videos is no problem, but professional gear, with lenses that can be unscrewed, is not allowed.

Lost items are kept and stored in the security booth at the entrance for a limited period of time. Please contact 0031 10 293 3124, to inform if your lost item has been found.

Good question! We have several:

General access:

Friday: 10.00 - 18.00 hours

Saturday and Sunday: 10.00 - 18.00 hours

Early access: one hour prior to general access.

LAN: Friday 18.00 hrs - Sunday 18.00 hrs (open for build up on Friday during general access hours)

Tournaments: the exact schedule is not known yet, but should matches take more time and finish after closing hours, the tournaments will not close for spectators.

Yes! A day ticket provides acces to all esports tournaments, but for example also to the Gaming Expo, the Stream Studio and the Entertainment stages. In fact, the only thing you can't do is join the LAN and the Brawlhalla esports tournament.

Yes, all purchased tickets for DreamHack Rotterdam 2020 remain valid for 2021.

A seatmap will be released at a later time and ticket holders will be notified and give the option to select a seat.

You can bring one computer for your own designated spot at the LAN.

Leading up to the event a seatmap will be released which can be used to select a spot.

Rotterdam Ahoy is easy to reach.

From abroad

An hour by car and only 24 minutes by high-speed rail lies national airport Schiphol Amsterdam Airport. In addition and considered as a very pleasant alternative, Rotterdam has its own international airport: Rotterdam The Hague Airport, with some 40 international - often European - destinations.

From the city center of Rotterdam

By subway it takes only 10 minutes to reach Ahoy. By bike or by car it will take you around 15 to 20 minutes.

By car

Taking the Ring Rotterdam Zuid (A15) highway, following the sign to Rotterdam-Zuid and Ahoy. Further information on transport can be found here

By public transport

Metro lines D and E and a large number of buslines stop at 'Zuidplein' at less than five minutes walking distance from Rotterdam Ahoy.

For the latest public transport information, refer to the websites of the Dutch Railways, de RET Rotterdam and the general public transportations overview.

As DreamHack Rotterdam 2021 had to be postponed it is not clear yet if Brawlhalla and DreamHack Open will again be present at DreamHack Rotterdam. Make sure to stay up-to-date with all announcements by following our social media channels and subscribing to our newsletter.